NS Bank was established in October 1994. General license of the Bank of Russia No. 3124. The Bank is a participant in the system of the compulsory insurance of deposits held by individuals with banks of the Russian Federation. NS Bank is included in the Register of banks and other lending institutions which have the right of issuing bank guarantees for payment of customs charges. The Bank is accredited by the Agency for Housing Mortgage Lending (AHML) as a mortgage provider. NS Bank is a universal credit and financial institution providing a full range of modern banking services.
NS Bank strives to bring the sales offices maximally to its customers. At the moment, the Bank network consists of 20 sales offices including the Central Office and 10 Supplementary Offices in Moscow as well as branches and supplementary offices in Saint Petersburg, Velikiy Novgorod, Ivanovo, Tula, Dmitrov, Krasnogorsk, and Kotelniki.
The annual indices of Bank activities show the permanent dynamics of Bank development and assessments of national rating agencies prove its liability, stability and substantial potential for development.
NS Bank proved to be an efficient credit and financial institution. The Bank has won the National "Financial Olympus" Award among the universal banks as "The Growth Dynamic and Liability Leader" and the international "Banking Business" award as "The Most Dynamically Developing Bank".
NS BANK MISSION
NS Bank is a unique bank. The Bank"s goal is not only to provide service to its customers. Its specialists help people find the best financial instruments for their dreams to be implemented. It is important to have the employees able to find and put into action the solutions, which respond to particular customer"s demands and NS Bank"s profit. This is the way to create new opportunities for customers and partners, shareholders and investors, the Bank employees, and hence to Russia. The mission ideally identifies the base of the NS Bank activity that is focused upon the customers, their needs, goals and objectives.
NS BANK PRINCIPLES
Reliability. NS Bank is responsible before its customers, employees and shareholders. The welfare of thousands of families depends on the Bank stability. Being conscious of such responsibility the Bank undertakes extra obligations on reduction of risks (additional to those set by the state).
Professionalism. The Bank"s goal is that every employee rendering service to a customer proves himself/herself to be a " professional consultant". Moreover, every employee should be able not only to answer customer questions, but also to define its real needs and offer the best solution.
Customer-oriented approach. The NS Bank most important goal is to get only positive emotions from the customers after their communication with the Bank specialists. That is the way NS Bank sees the customer-oriented approach, which must be the main principle of the interaction between the Bank and its customers at all the stages, starting with the first visit to the office or the first telephone call. The Bank specialists explain to a customer in advance all the details of every product proposal so that its terms and conditions will be clear and convenient to a customer.